Skip to content

Order before Friday 5 pm for Sunday delivery

Delivering across Wollongong, the Illawarra and Sydney

Pickup available

Menu
Meal Packs
About
FAQ
Contact

Search meals

0 Build your pack

Menu Meal Packs About FAQ Contact

Build your pack Log in

Contact us

Questions about the menu, delivery or your order? We are happy to help.

Send us a message

Name

Email

Phone (optional)

How can we help?

Prime Prep

Wollongong, the Illawarra and Sydney
christianavramoski04@gmail.com
Order before Friday 5 pm for Sunday delivery

Questions about the menu, delivery areas or your order? Send us a message and we will help.

Fresh every week
Order before Friday 5 pm
Local delivery
Wollongong, Illawarra and Sydney
Pickup available
Prefer to collect? No problem
Packs of 5 to 20
Mix and match your meals

Fresh, ready-made meals made with quality ingredients and generous protein portions. Delivered to Wollongong, the Illawarra and Sydney, or ready for pickup.

Get the weekly menu

One email when the new menu is up. No spam.

Email address

Explore

Build your pack
This week's menu
Pack prices
About us

Help

How ordering works
Delivery and pickup
FAQ
Contact

Get in touch

Wollongong, the Illawarra and Sydney
christianavramoski04@gmail.com

PRIME PREP

© 2026 Prime Prep. All rights reserved.

Privacy policy Refunds Shipping Terms

Privacy policy

Last updated: November 2026

Prime Prep respects your privacy. This policy explains what personal information we collect when you use our website or order meals, why we collect it, and the choices you have. We handle personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

What we collect

Contact details: your name, email address and phone number.
Delivery details: your delivery or pickup address and any delivery notes you give us.
Order details: the packs and meals you choose, and any dietary notes you send us.
Payment details: payments are handled by our payment provider through Shopify. We do not see or store your full card number.
Website data: cookies and similar tools record how the site is used (pages viewed, device and approximate location).

Why we collect it

To take, prepare, deliver and support your order.
To contact you about your order, for example if something changes.
To send the weekly menu or offers, only if you sign up. You can unsubscribe at any time using the link in each email.
To keep the website secure, understand how it is used and improve it.
To meet our legal, tax and accounting obligations.

Who we share it with

We do not sell your personal information. We share it only with the services that help us run the business: Shopify (our online store platform), payment providers, delivery partners where used, and email or analytics providers. Some of these providers store information outside Australia, including in the United States and Canada. We take reasonable steps to make sure they protect it.

Cookies

The site uses cookies to keep your cart, remember your pack while you choose meals, and measure traffic. You can block cookies in your browser settings, but parts of the site (like the cart) may stop working.

Keeping it safe

We store information with reputable providers and limit who can see it. No system is completely secure, so please keep your own account details private. We keep information only as long as we need it for the reasons above or the law requires.

Your choices

You can ask to see the personal information we hold about you, correct it, or ask us to delete it where the law allows. Contact us at christianavramoski04@gmail.com. If you are not happy with how we handle a request, you can complain to the Office of the Australian Information Commissioner (oaic.gov.au).

Changes

We may update this policy from time to time. The latest version is always on this website.

Refund and cancellation policy

Last updated: November 2026

Our meals are made fresh for each week's orders, so we cannot take back or resell them. This policy explains when you can change an order and what we do if something is not right.

Changing or cancelling an order

You can change or cancel an order, and get a full refund, any time before the weekly cut-off (Friday 5 pm). Email us at christianavramoski04@gmail.com with your order number.
After the cut-off we have started buying and preparing your meals, so we cannot cancel or refund an order because you changed your mind.

If something is not right

If a meal is missing, wrong, damaged or does not meet the quality you would expect, tell us as soon as you can, ideally within 24 hours of delivery. Email christianavramoski04@gmail.com with your order number and a photo of the problem. We will make it right with a replacement, a credit or a refund.

Your rights under Australian Consumer Law

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and to compensation for any other reasonably foreseeable loss or damage. You are also entitled to have goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.

When we cannot refund

The delivery address was wrong or incomplete, or nobody could be reached to receive the order.
Meals were not stored or reheated following the instructions supplied with them.
A change of mind after the cut-off.

How refunds are paid

Refunds go back to the original payment method. Your bank may take several business days to show the money.

Shipping and delivery policy

Last updated: November 2026

We deliver fresh meals once a week. Here is how it works.

Where we deliver

We deliver to Wollongong, the Illawarra and Sydney. Not sure if we reach your suburb? Email christianavramoski04@gmail.com and we will confirm. Pickup is also available; choose it at checkout.

When

Orders placed before Friday 5 pm are delivered on Sunday of the same week.
Orders placed after the cut-off are made for the following week.
We will contact you if anything about your delivery changes.

Cost

Delivery fees, if any, are shown at checkout before you pay.

Receiving your meals

Meals are delivered chilled. Please put them in the fridge as soon as you receive them.
Please give us a full address and a phone number, and make sure someone can receive the order or that it can be left safely.
If we cannot deliver because the address was wrong or nobody could be reached, we may not be able to redeliver or refund the order.

Delays

Weather, road closures and other things outside our control can sometimes delay a delivery. If that happens we will let you know and get your meals to you as soon as we can.

Terms of service

Last updated: November 2026

By using this website or placing an order with Prime Prep, you agree to these terms. If you do not agree, please do not use the site or order.

Ordering

All prices are in Australian dollars (AUD) and include GST where applicable.
A pack is a set number of meals (5, 10, 15 or 20) for one price. You choose the meals, and the number you choose must match the pack size.
Orders are accepted once payment succeeds and we confirm them by email.
We can refuse or cancel an order, for example if a meal is unavailable or an address is outside our delivery area. If we cancel, we refund you in full.

Menu and availability

The menu changes each week and meals are limited. If an ingredient is not available we may make a small substitution of similar quality and tell you.

Allergens and nutrition

Our meals are prepared in a kitchen that handles common allergens, including gluten, dairy, eggs, nuts, soy, fish, shellfish and sesame. We cannot guarantee that any meal is free from allergens. If you have an allergy or a medical dietary need, contact us before you order. Nutrition information is an estimate and can vary between batches.

Storage and reheating

Keep meals refrigerated and follow the storage, use-by and reheating instructions supplied with your order. We are not responsible for illness or loss caused by meals that were not stored or reheated as instructed.

Payment

Payments are processed securely by Shopify and our payment providers. We do not store your full card details.

Our responsibility

Nothing in these terms limits your rights under the Australian Consumer Law. To the extent the law allows, we are not liable for indirect or consequential loss, and our total liability for an order is limited to the price you paid for it.

Website use and content

The content on this website, including text, logos and photos, belongs to Prime Prep or its licensors. Please do not copy or reuse it without permission, and do not misuse the site.

Governing law and contact

These terms are governed by the laws of New South Wales, Australia. Questions? Contact us at christianavramoski04@gmail.com.

Your cart

Your cart is empty

Pick your meals one by one, or build a pack of 5, 10, 15 or 20 and save.

Build your pack Browse the menu